Returns & Refunds

We want you and your pet to be 100% happy with your Pawytail purchase. If not, no worries — we’ve got you covered! 🐾

Easy Returns

You can return items within 30 days of delivery.

Conditions

• Items must be unused and in original packaging.
• Products must be free from pet hair or damage.
• Personalized or final sale items cannot be returned.

Refunds

Refunds are issued back to your original payment method once we receive and inspect your return.

How to Start

Email our team at support@pawytail.com with your order number and reason for return. We’ll guide you step by step.